LDOO Terms & Conditions

These Terms of Service ("Terms") govern your access to and use of the LDOO platform and services ("Service"), operated by LDOO Limited, a New Zealand registered company ("LDOO", "we", "us", or "our"). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use the Service.

2.1 To use LDOO, you must create an account and provide accurate and complete registration information. You are responsible for maintaining the security of your account and password.

2.2 You are fully responsible for all activities under your account. LDOO is not liable for any loss or damage resulting from unauthorized account access.

3.1 LDOO operates on a subscription basis. Fees are billed in advance on a recurring monthly or yearly cycle.

3.2 Subscriptions automatically renew unless cancelled through your account settings prior to the next billing cycle. Cancellation takes effect at the end of the current billing cycle.

3.3 All fees are non-refundable unless otherwise required by law or expressly stated in writing by LDOO.

3.4 Failure to maintain valid payment details may result in suspension or termination of your account. Late payments may incur interest at 1.5% per month or the maximum rate permitted by law. You are responsible for any legal or collection costs incurred.

4.1 Free trials may be offered at LDOO's sole discretion and may require valid payment information. Trials automatically convert to paid subscriptions unless cancelled prior to expiration.

4.2 Beta features are offered on an "as-is" basis and may be modified or discontinued at any time.

4.3 LDOO may update, modify, or discontinue features of the Service at any time. We will provide reasonable notice of material changes.

5.1 LDOO reserves the right to adjust subscription pricing or introduce charges for previously free features. Any price changes will take effect at the start of your next billing period, following at least 30 days' advance notice.

6.1 LDOO connects with third-party services such as analytics, advertising, commerce, video, spreadsheet, and business-listing platforms only at your direction. Current examples include Google services, Meta, Shopify, and other supported integrations.

6.2 You authorize LDOO to access, sync, store, process, and display data from connected third-party services solely to provide and support the Service.

6.3 You represent that you have all rights and authority needed to authorize LDOO to access and process the connected data.

6.4 You may disconnect an integration or revoke access at any time, but some LDOO features may stop working or become limited once that access ends.

6.5 LDOO may aggregate and anonymize data for platform improvement and analytics, provided no personally identifiable information is included.

7.1 LDOO uses connected platform data only to provide and improve the user-facing features you request through the Service.

7.2 LDOO will not sell connected platform data or use it for targeted advertising, personalized advertising, interest-based advertising, data brokerage, resale, credit-worthiness, lending, or generalized AI or machine learning model training.

7.3 LDOO may disclose relevant connected platform data to subprocessors acting on LDOO's behalf, including infrastructure and AI providers, only where needed to deliver requested functionality and subject to contractual confidentiality and restricted-use obligations.

7.4 LDOO's use of information received from Google APIs complies with the Google API Services User Data Policy, including the Limited Use requirements.

7.5 You may revoke LDOO's access to a connected account at any time through the applicable provider settings or by disconnecting the integration inside LDOO.

8.1 LDOO uses artificial intelligence to generate reports, answers, and insights from your prompts and connected data. AI-generated content is provided for informational purposes only.

8.2 You are responsible for independently verifying any AI-generated output before making decisions based on it.

9.1 You retain ownership of any content you upload to LDOO. You grant LDOO a license to use, display, and process your content solely to provide the Service.

9.2 You are responsible for ensuring your content does not violate any applicable laws, regulations, or third-party rights.

10.1 All intellectual property in the LDOO platform, including software, designs, and trademarks, is owned by LDOO or its licensors.

10.2 You may not copy, modify, reverse engineer, or redistribute any part of LDOO without written permission.

11.1 LDOO may reference or link to third-party services. LDOO does not control or assume liability for third-party services or content.

12.1 Both parties agree to maintain the confidentiality of all non-public information exchanged in connection with the Service.

13.1 Either party may terminate these Terms at any time.

13.2 LDOO may suspend or terminate accounts for violation of these Terms, non-payment, or legal compliance.

13.3 Following termination, LDOO may disable integrations and delete or de-identify data in accordance with the Privacy Policy and applicable law.

14.1 You agree to indemnify and hold harmless LDOO and its affiliates from any claims, liabilities, or damages arising from your use of the Service or your violation of these Terms.

15.1 LDOO shall not be liable for any indirect, incidental, or consequential damages.

15.2 LDOO's total liability shall not exceed the subscription fees paid by you during the six months preceding the claim.

16.1 The Service is provided "as is" and without warranties of any kind.

16.2 LDOO does not guarantee uninterrupted operation, error-free performance, or specific results.

17.1 These Terms are governed by the laws of New Zealand. Disputes shall be resolved in New Zealand courts.

18.1 If any provision of these Terms is held invalid, the remaining provisions remain enforceable.

19.1 We may update these Terms periodically. Continued use after updates constitutes acceptance. If we make material changes, we will provide notice through the Service, on our website, or by email where appropriate.

LDOO Limited
legal@ldoo.com